Recurring Cleaning Service

Cancellation Policy

1. Services Not Provided Walker Cleaning Solutions LLC does not offer the following services: • Professional window washing • Professional carpet cleaning • Laundry services • Dishwashing • Pet waste removal • Lifting heavy furniture (over 50 lbs) • Full wall cleaning (spot cleaning only) 2. Pricing & Payment • Accepted payment methods: Venmo, Zelle, On file credit card • Payment is due upon completion of service unless otherwise agreed in writing 3. Cancellations & Rescheduling • A minimum of 24 hours’ notice is required for cancellations or rescheduling • Requests made with less than 24 hours’ notice may result in cancellation of the service and/or fees 4. Access to Property Clients are responsible for providing safe and timely access to the property at the scheduled time. • If access is not provided, the appointment will be considered a no-show 5. We do not service properties with heavy smoke residue. 6. We do not service properties with any kind of infestation. 7.Damage & Liability We take great care while performing our services. Any damage claims must: • Be reported within 24 hours of service completion • Include clear photos of the damage Walker Cleaning Solutions LLC is not responsible for: • Normal wear and tear • Pre-existing damage • Items not properly secured • Damage caused by faulty or unstable items 8. Client MUST provide a toilet bowl brush for every toilet in the property. 9. Satisfaction Guarantee If you are not satisfied due to services not being completed as agreed: • You must notify us within 24 hours of service completion • Photos of the affected area are required We will return to re-clean the area at no additional cost. Refunds are not provided once the service has been completed. 10. Health & Safety Clients must provide a safe and sanitary working environment. • Aggressive pets must be secured prior to service Walker Cleaning Solutions LLC reserves the right to refuse or stop service if conditions are unsafe or unsanitary.